Employment Type
Job Location
Melbourne, FL
Remote work from: USA
Date posted
May 18, 2021
Valid through
June 30, 2021
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Position title
Salesforce Lead Quality Assurance

Senior Lead Salesforce Quality Assurance / Test Engineer to assess the quality of Salesforce products through manual and automated testing. In addition, the Lead Salesforce QA will lead the QA team in the overall testing effort for the project, ensuring that tasks are assigned, processes are followed, and work is completed with high quality.  The Senior Salesforce QA will work with business analysts, developers, and other stakeholders to create test plans and test scripts.  The Senior Salesforce QA will coordinate with external stakeholders, test sites, and other team participants to plan test strategies and test events. The Senior Salesforce QA will perform testing, document errors that are identified, and work with the team to ensure errors are resolved.  The Senior Salesforce QA will create test reports, manage the defect backlog, and trace requirements to ensure that all are verified and validated.  Ultimately, the Senior Salesforce QA will ensure that products, applications, and systems work correctly.

  • Stay current on Salesforce.com, QA technologies, and QA best practices
  • Lead the QA team in the overall testing effort for the project
  • Review and analyze requirements and specifications
  • Collaborate with Business Analysts and cross-functional teams to develop and document effective test strategies, test plans, test cases, and test scripts
  • Execute test cases (manual or automated), perform ad hoc and regression testing, and analyze results
  • Evaluate whether the product is functioning according to requirements and business needs
  • Record and report defects or potential defects to development teams and help troubleshoot issues
  • Clearly document steps required to reproduce defects or potential defects
  • Manage the defect backlog
  • Oversee or support test events such as User Acceptance Testing (UAT) / User Functionality Testing (UFT)
  • Configure necessary test environments and test data as needed to support testing and test events
  • Lead, support, and guide junior QA testers
  • Promote best practices in Quality Assurance
  • Performs other tasks as assigned or dictated by position
  • Must have the ability to report for work on time, follow directions, interact effectively with co-workers, understand and follow rules and procedures and accept constructive criticism

Minimum Qualifications:

  • Bachelor’s Degree or higher in a business or technical discipline
  • 5 years, or 8 years of additional relevant experience may be substituted for education
  • Salesforce experience required
  • Proven experience as a QA or Tester with responsibilities noted above, including experience leading QA team
  • Working knowledge of test software (e.g., Selenium, Eggplant, and Xray)
  • The candidate must be able to work in a team environment and be proficient in MS Office applications, including Word and Excel.
  • Strong problem solving and critical thinking skills; strong attention to detail; ability to prioritize and multitask
  • Understanding of Software Development Lifecycle Process, especially Agile Development (SCRUM and/or Kanban)
  • Effective communication skills for interfacing with people at all levels inside and outside of the organization verbally and in writing; can communicate technical concepts to non-technical audiences
  • Demonstrated ability to successfully adapt to a fast-paced working environment, with multiple projects and deadlines using effective organizational and time management skills along with attention to detail.
  • US Citizen or a Permanent Resident
  • Must be able to successfully complete government background investigation

Preferred Qualifications:

  • Previous experience with U.S. Department of Veterans Affairs and Veterans Health Administration
  • Salesforce Administrator certification
  • Experience with Salesforce Health Cloud
  • Atlassian JIRA and Confluence experience
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Position: Salesforce Lead Quality Assurance

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